سياسة الخصوصية

Introduction

Welcome to IoT Edge Platform. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our application and platform.

Information We Collect

1. Account Information

• Name and email address
• Phone number (optional)
• Organization or company name
• Password (encrypted)

2. Device Data

• Temperature and humidity data from sensors
• Device status (online/offline)
• Alert and alarm logs
• Device location information (sites and zones)

3. Usage Information

• Login records
• Device type and operating system
• IP address
• Your interactions with the app

How We Use Your Information

• Provide IoT monitoring services
• Send important alerts and notifications
• Improve app performance and services
• Communicate with you about your account
• Comply with legal and regulatory requirements
• Ensure platform security

Data Sharing

We may share your data only in the following cases:

• With authorized members of your organization
• With trusted service providers (e.g., cloud servers)
• When legally required by competent authorities
• To protect our legal rights

Data Security

We use advanced security measures to protect your data:

• SSL/TLS encryption for all communications
• Password encryption using Argon2
• Secure JWT authentication
• Daily data backups
• 24/7 security monitoring
• Role-Based Access Control (RBAC)

Your Rights

You have the following rights regarding your data:

• Access: Request a copy of your data
• Rectification: Update or correct your information
• Erasure: Request deletion of your account and data
• Objection: Object to processing of your data
• Portability: Request transfer of your data

Notifications and Alerts

We may send you:

• Instant alerts when alarm thresholds are exceeded
• Device status notifications
• Periodic reports (based on your settings)
• Important service updates

You can manage notification preferences from the app settings.

Data Retention

We retain your data as long as your account is active. Telemetry data is stored according to the retention policy set in your account. When an account is deleted, all data is removed within 30 days.

Cookies

We use essential cookies for authentication and improving user experience. We do not use tracking or advertising cookies.

Children

Our services are not directed to children under 13 years of age. We do not knowingly collect data from children.

Changes to This Policy

We may update this policy from time to time. We will notify you of any material changes via the app or email.